Contact Support

Need to contact us? Start by telling us what you need help with. You might find the answer here on our website, or you can send us an email for further assistance.

  • Jetpack is a plugin for self hosted installations of WordPress. If your blog is hosted on, you do not need Jetpack.
  • Many common issues and questions are explained on the Jetpack support page.

Get in touch.

Howdy! The Jetpack support team has disappeared for a few days to a secret mountain lair to concoct new ways to make Jetpack one hundred billion percent better—with absolutely nothing to do with eating turkey or watching football for U.S. Thanksgiving. We will reopen on Monday November 30th.

The support forums remain open and volunteers may be able to help, you can post your request there.

You can also check our troubleshooting tips for additional information.


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