Contact Support

Having a problem using Jetpack on your blog? Be sure to go through this checklist before contacting us. You may be able to solve it all by yourself!

• Jetpack is a plugin for versions of WordPress running on other hosts (Dreamhost, MediaTemple, etc.). If your blog is hosted on WordPress.com, you do not need Jetpack.
• Have you looked through the Jetpack support page? Many common issues and questions are explained there.
• Did you see if your question is in the Jetpack FAQ?
• Have you seen if someone asked your question in the Jetpack Plugin support forum on WordPress.org?

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We take security very seriously at Automattic and greatly appreciate receiving private notification from security researchers before full disclosure to the public. If you believe you have found a security issue, please submit your findings.