Having a problem using Jetpack on your blog? Be sure to go through this checklist before contacting us. You may be able to solve it all by yourself!
- Jetpack is a plugin for versions of WordPress running on other hosts (Dreamhost, MediaTemple, etc.). If your blog is hosted on WordPress.com, you do not need Jetpack.
- Have you looked through the Jetpack support page? Many common issues and questions are explained there.
- Did you see if your question is in the Jetpack FAQ?
- Have you seen if someone asked your question in the Jetpack Plugin support forum on WordPress.org?
We take security very seriously at Automattic and greatly appreciate receiving private notification from security researchers before full disclosure to the public. If you believe you have found a security issue, please submit your findings.